Refund Policy

SerpBeats refund policy: a 14-day refund right on every payment. Paddle is the merchant of record; refunds go to your original payment method.

14-day refund right

Within 14 days of any payment you can ask for a full refund without giving a reason. This applies to the first payment and to renewals. We apply the same statutory withdrawal right found in the EU and UK to all customers.

Who the seller is

SerpBeats subscriptions are sold through Paddle, which acts as merchant of record for every purchase, issues the invoice and processes the payment. Refunds are made by Paddle on our instruction.

How to ask for a refund

Write to [email protected] from your account email. We reply within 2 business days; once approved, the money returns to your original payment method.

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